5 Simple Ways to Turn a One-Time Guest into a Repeat Visitor

Introduction
Every property manager loves seeing a booking notification—but what’s even better is seeing a familiar name pop up again. Repeat guests are the hallmark of a thriving rental business. The good news? It doesn’t take a huge investment to turn one-time visitors into loyal fans. Here are five practical, proven ways to keep guests coming back—and how Explorabout fits into your strategy.

1. Make Their First Stay Unforgettable
Loyalty begins with a stellar first impression. That means clean, comfortable accommodations—but also thoughtful touches like local coffee, a welcome note, or tips on things to do nearby. Explorabout gives you access to curated local tours and activities that help guests fall in love with their stay.

2. Leave a Lasting Parting Gift
Consider sending guests home with a small, branded memento—like a magnet, notepad, or discount card for future bookings. Include your Explorabout QR code or referral link for activities they can book next time (and you earn rewards if they do).

3. Stay Top of Mind Post-Trip
Don’t let the relationship end when the trip does. Follow up a few weeks after their stay with a thank-you email, a request for a review, and an exclusive offer for future bookings. Use this as an opportunity to suggest experiences they missed—via your Explorabout portal.

4. Offer Incentives for Repeat Visits
Create a simple loyalty program. For example, offer 10% off their third stay or bundle in a free local experience if they book directly through you. Explorabout helps you highlight exclusive adventures that make return visits more enticing.

5. Personalize the Next Experience
Use what you learned during their stay to personalize their next visit. Did they enjoy kayaking? Send them a curated list of water activities. Explorabout’s thematic search options make it easy to recommend tailored adventures that elevate the return trip.

How Explorabout Supports Your Strategy
Explorabout isn’t just about booking tours—it’s about building emotional connections. When you help guests discover unforgettable local experiences, you're creating memories that tie them to your property—not just the destination.

Takeaway
Guest retention isn’t about gimmicks—it’s about relevance, care, and surprise. Use these five strategies with Explorabout to give your guests a reason to return… and keep your calendar booked solid.